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Counseling Services


Thank you for allowing us to participate in your care! You may be experiencing a range of emotions as you adjust to new classes, make new friends, and for some, find your way around a new campus. As you navigate your time at Penn, we hope that you will make your mental health and wellbeing a priority. Our counseling services are part of Wellness at Penn, and we are here to support you throughout your Penn experience. We are committed to creating an affirming environment based on our values of multicultural, multi-disciplinary and inclusive practices, focused on providing care to our diverse student body.

Hours, Contact, and Location


Counseling Services Hours
Monday through Wednesday: 9 am – 7 pm
Thursday and Friday: 9 am – 5 pm
Saturday: 10 am – 3 pm
Closed on Sundays
Students can drop-in and meet with a clinician during regular business hours.

24/7 Support
Call 215-898-7021 for information, support, to schedule an appointment, and to speak with an on-call provider.

Location
3624 Market Street
First Floor West
Philadelphia, PA 19104
 

Same Day Drop-In Services

Drop-In to 3624

Students can drop-in to the Student Health and Counseling office (3624 Market Street) at any time during regular business hours for counseling support. 

Let's Talk

Let’s Talk provides access to free and confidential drop-in conversations with a trained professional at various locations across campus. Students can talk about any stress and anxiety they are feeling, bounce around ideas, and work through their emotions. Visit the Let's Talk page for more information, hours, and locations. 

I SHARE


Watch our I SHARE video, which stresses the importance of sharing to help care for yourself and others.

Get Help Now


If you are experiencing an emergency, you should refer to the following resources for assistance:

STUDENT HEALTH AND COUNSELING (24/7):
(Urgent medical or mental health needs)
Medical: 215-746-3535
Counseling: 215-898-7021

PUBLIC SAFETY & MERT (24/7):
(Police, fire, or medical emergencies)
215-573-3333

WALKING ESCORT (24/7):
215-898-WALK (9255)

THE HELP LINE (24/7):
(Help navigating Penn’s health and wellness resources)
215-898-HELP (4357)

If you are experiencing a medical emergency, call PennComm (24/7) at 215-573-3333. Dial 9-1-1 if outside of the Penn patrol zone. 

If you are experiencing a suicidal crisis or are in emotional distress, contact the national Suicide and Crisis Lifeline (24/7) dial 988 or chat with a national Suicide and Crisis Lifeline support person(link is external). You can also text HOME to 741741 to connect with a crisis counselor (24/7).