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Thank you for allowing us to participate in your care! You may be experiencing a range of emotions as you adjust to new classes, make new friends, and for some, find your way around a new campus. As you navigate your time at Penn, we hope that you will make your mental health and wellbeing a priority. Counseling is part of Wellness at Penn, and we are here to support you throughout your Penn experience. We are committed to creating an affirming environment based on our values of multicultural, multi-disciplinary and inclusive practices, focused on providing care to our diverse student body.

Hours and Location

Counseling Hours

  • Monday: 8 am – 8 pm (last appointment at 7:30)
  • Tuesday: 8 am – 8 pm (last appointment at 7:30)
  • Wednesday: 8 am – 8 pm (last appointment at 7:30)
  • Thursday: 10 am – 6 pm (last appointment at 5:30)
  • Friday: 8 am – 5 pm (last appointment at 4:30)
  • Saturday: 10 am – 3 pm (last appointment at 2:30)
  • Sunday: Closed 

Students can drop-in and meet with a clinician during regular business hours.

3624 Market Street, First Floor West, Philadelphia, PA 19104

Schedule an Appointment

Call 215-746-WELL (9355) to schedule an appointment or to speak to a counseling provider at any time of the day or night, 24/7. 


Drop-In Services

Let's Talk

Let’s Talk provides access to free and confidential drop-in conversations with a trained professional at various locations across campus. Students can talk about any stress and anxiety they are feeling, bounce around ideas, and work through their emotions. Visit the Let's Talk page for more information, hours, and locations. 

Drop-In to 3624

Those seeking urgent counseling support during operating hours can drop-in to see a provider at 3624 Market Street without an appointment. Alternatively, students may call 215-746-WELL (9355) to speak to a counseling provider at any time of the day or night, 24/7.


Counseling Services for Online Students

Student Health and Counseling offers access to emergency care and referral services at no cost to online students. Ongoing mental health treatment is not available to online students through Student Health and Counseling. Learn more about the counseling services that are available for online students here


i share

Watch i share, a video created by Wellness at Penn and student leaders to promote sharing with others and getting support in times of stress, distress, and crisis. Learn more about Caring for Yourself and Others: Stress, Distress, and Crisis.


Get Help Now

If you are experiencing an emergency, you should refer to the following resources for assistance:

(Urgent medical or mental health needs)
215-746-WELL (9355)
Medical Care: 215-746-3535
Counseling: 215-898-7021

(Police, fire, or medical emergencies)

215-898-WALK (9255)

(Help navigating Penn’s health and wellness resources)
215-898-HELP (4357)

If you are experiencing a medical emergency, call PennComm (24/7) at 215-573-3333. Dial 9-1-1 if outside of the Penn patrol zone. 

If you are experiencing a suicidal crisis or are in emotional distress, contact the national Suicide and Crisis Lifeline (24/7) dial 988 or chat with a national Suicide and Crisis Lifeline support person(link is external). You can also text HOME to 741741 to connect with a crisis counselor (24/7).