Student Health and Counseling

Caring for Students During Their Academic Journey

Student Health and Counseling (formerly SHS and CAPS) is the primary care and psychological care division of Wellness at Penn. Our state-of-the-art medical and counseling centers are designed to provide high-quality, compassionate care for undergraduate, graduate, and professional students during their academic journey. Student Health and Counseling is committed to providing safe, accessible, cost-effective, culturally-sensitive, and student-focused care. Our team provides care for acute and chronic health problems, preventative health services, as well as mental health and counseling, crisis management, and consultations.  
 

Student Health and Counseling Hours

Medical Care
3535 Market Street, Suite 100, Philadelphia, PA 19104
Monday through Wednesday: 8 am – 8 pm 
Thursday and Friday: 8 am – 6 pm
Saturday: 10 am – 3 pm
Closed on Sundays
215-746-3535 (24/7)

Counseling
3624 Market Street, First Floor West, Philadelphia, PA 19104
Monday through Wednesday: 9 am – 7 pm
Thursday and Friday: 9 am – 5 pm
Saturday: 10 am – 3 pm
Closed on Sundays
Students can drop-in and meet with a clinician during regular business hours.
215-898-7021 (24/7)

Monkeypox Update

Monkeypox cases have been confirmed in Pennsylvania, and more locally in Philadelphia. Wellness at Penn is monitoring the situation on campus and is working closely with the Philadelphia Department of Public Health (PDPH). Risk on campus remains EXTREMELY LOW.

Any students with questions or concerns about monkeypox can call Student Health & Counseling to speak with a medical provider. If a student is experiencing symptoms or has been exposed to an individual with monkeypox, testing is available through Student Health & Counseling in collaboration with LabCorp. Specimens are handled by a specialized lab and results typically take 3-4 days. An appointment can be scheduled by calling 215-746-3535.

We continue to work with PDPH on access to vaccines and treatments. Vaccine supplies are currently limited and PDPH is prioritizing vaccines based on a stratified risk of infection. We expect access to improve as supply increases.

Refer to our Monkeypox FAQ.

Other resources: CDC’s website; PA Department of Health’s FAQ

Health Insurance Portability and Accountability Act (HIPAA)

With federal HIPAA laws in place, Student Health and Counseling providers are not able to communicate with parents without consent from the patient (student). This law is designed to protect one’s privacy and control how health information is accessed and disclosed. Only with a student's permission can Student Health and Counseling providers discuss their health concerns/needs with a parent.

Read more more information about HIPAA privacy rules.