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Caring for Students During Their Academic Journey

Student Health and Counseling (formerly SHS and CAPS) is the primary care and psychological care division of Wellness at Penn. Our state-of-the-art medical and counseling centers are designed to provide high-quality, compassionate care for undergraduate, graduate, and professional students during their academic journey. Student Health and Counseling is committed to providing safe, accessible, cost-effective, culturally-sensitive, and student-focused care. Our team provides care for acute and chronic health problems, preventative health services, as well as mental health and counseling, crisis management, and consultations.  

Monkeypox Update

Monkeypox cases have been confirmed in Pennsylvania, and more locally in Philadelphia. Wellness at Penn is monitoring the situation on campus and is working closely with the Philadelphia Department of Public Health (PDPH). Risk on campus remains EXTREMELY LOW.

Any students with questions or concerns about monkeypox can call Student Health & Counseling to speak with a medical provider. If a student is experiencing symptoms or has been exposed to an individual with monkeypox, testing is available through Student Health & Counseling in collaboration with LabCorp. Specimens are handled by a specialized lab and results typically take 3-4 days. An appointment can be scheduled by calling 215-746-3535.

We continue to work with PDPH on access to vaccines and treatments. Vaccine supplies are currently limited and PDPH is prioritizing vaccines based on a stratified risk of infection. We expect access to improve as supply increases.

Refer to our Monkeypox FAQ.

Other resources: CDC’s websitePA Department of Health’s FAQ

Health Insurance Portability and Accountability Act (HIPAA)

With federal HIPAA laws in place, Student Health and Counseling providers are not able to communicate with parents without consent from the patient (student). This law is designed to protect one’s privacy and control how health information is accessed and disclosed. Only with a student's permission can Student Health and Counseling providers discuss their health concerns/needs with a parent.

Read more more information about HIPAA privacy rules.

Contact Student Health and Counseling 

Medical Services
Call 215-746-3535 for information, support, to schedule an appointment, and to speak with an on-call provider. 

Counseling Services
Call 215-898-7021 for information, support, to schedule an appointment, and to speak with an on-call provider.