Featured Resources:
i coach: an interactive training aimed at helping faculty, staff, and student leaders slow down and offer guidance to students in a supportive way, instead of jumping straight to advice or quick fixes, which can sometimes leave students feeling disempowered.
i care, i share, be aware: an interactive training for students, faculty, and staff that builds a caring community with the skills and resources to intervene when someone is dealing with stress, distress, and crisis.
Faculty and staff play a key role in supporting students who may need medical care, counseling, or additional resources. Below are steps to guide you when responding to student concerns.
1. Is it an emergency?
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Yes: Call 511 or the Division of Public Safety at 215-573-3333. Emergency support is available 24/7.
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No: Move to the next step.
2. Encourage care through Wellness at Penn:
- Ask the student if they would like to speak with a provider.
- If yes: Direct them to call 215-746-WELL (9355).
- If no, and you remain concerned: Reach out to the appropriate advising or student services office listed below.
3. Provide student with support contacts:
- Undergraduate Student Support Contacts
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College of Arts & Sciences (College Office/CaseNet): 215-898-6341 | col-casenet@groups.sas.upenn.edu
Engineering (Office of Academic Services): 215-898-7246
Liberal and Professional Studies (Academic Advising): 215-898-7326
Nursing (Student Services): 215-898-6687 | nursenet@nursing.upenn.edu
Wharton (Undergraduate Division): 215-898-7608 | undergradinfo@wharton.upenn.edu
- Graduate and Professional Student Support Contacts
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Annenberg (Graduate Studies): 215-573-6349
Arts and Sciences (Graduate Division): 215-898-7444
Arts and Sciences (LPS): 215-898-7326
Dental Medicine (Academic Affairs & Student Life): 215-898-9988
Design (Student Services): 215-746-2263
Engineering (Office of Academic Services): 215-898-7246
Education/GSE (Student Success Office): 215-898-6456
Law (Student Affairs): 215-898-7482 | stuaffairs@law.upenn.edu
Nursing: Student Services, 215-898-6687 | nursenet@nursing.upenn.edu
PSOM MD Program (Student Affairs): 215-898-7190
PSOM Biomedical Graduate Studies: (Administrative Director): 215-898-2793 | ajackso@pennmedicine.upenn.edu
PSOM Masters Program (Director): 215-614-1835 | rmcg@pennmedicine.upenn.edu
School of Social Policy & Practice (Student Services): 215-898-5503
Dean of Students: 215-746-5895
Veterinary Medicine (Office for Students): 215-898-3525
Wharton (MBA Program): 215-898-7604
Wharton (Doctoral Program): 215-898-2619
4. Provide other resources to help students in times of need:
- i care, i share, be aware: Wellness programming to help the Penn community in times of stress, distress, and crisis.
- Let's Talk: access to free and confidential drop-in conversations with a trained professional at various locations across campus.
- Peer Support: programs like Peer Wellness Coaching and Togetherall, an online community of peer support.
- Group Therapy: various support groups that are open to all Penn undergraduate, graduate, and professional students.
- Teletherapy: through Wellness at Penn’s partnership with Mantra Health, students can access virtual one-on-one teletherapy sessions with dedicated, culturally informed providers who understand and support the unique mental health needs of college students.
- Campus Resources: resources across campus to help students in need.
- Jed Foundation's "Help for My Students": support resources for staff to help students.