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Featured Resources:

i coach: an interactive training aimed at helping faculty, staff, and student leaders slow down and offer guidance to students in a supportive way, instead of jumping straight to advice or quick fixes, which can sometimes leave students feeling disempowered.

i care, i share, be aware: an interactive training for students, faculty, and staff that builds a caring community with the skills and resources to intervene when someone is dealing with stress, distress, and crisis.

 

Faculty and staff play a key role in supporting students who may need medical care, counseling, or additional resources. Below are steps to guide you when responding to student concerns.

 



1. Is it an emergency?

  • Yes: Call 511 or the Division of Public Safety at 215-573-3333. Emergency support is available 24/7.

  • No: Move to the next step.
     


2. Encourage care through Wellness at Penn:

  • Ask the student if they would like to speak with a provider.
    • If yes: Direct them to call 215-746-WELL (9355).
    • If no, and you remain concerned: Reach out to the appropriate advising or student services office listed below.
       

3. Provide student with support contacts:

Undergraduate Student Support Contacts

College of Arts & Sciences (College Office/CaseNet): 215-898-6341 | col-casenet@groups.sas.upenn.edu

Engineering (Office of Academic Services): 215-898-7246

Liberal and Professional Studies (Academic Advising): 215-898-7326

Nursing (Student Services): 215-898-6687 | nursenet@nursing.upenn.edu

Wharton (Undergraduate Division): 215-898-7608 | undergradinfo@wharton.upenn.edu

Graduate and Professional Student Support Contacts

Annenberg (Graduate Studies): 215-573-6349

Arts and Sciences (Graduate Division): 215-898-7444

Arts and Sciences (LPS): 215-898-7326

Dental Medicine (Academic Affairs & Student Life): 215-898-9988

Design (Student Services): 215-746-2263

Engineering (Office of Academic Services): 215-898-7246

Education/GSE (Student Success Office): 215-898-6456

Law (Student Affairs): 215-898-7482 | stuaffairs@law.upenn.edu

Nursing: Student Services, 215-898-6687 | nursenet@nursing.upenn.edu

PSOM MD Program (Student Affairs): 215-898-7190

PSOM Biomedical Graduate Studies: (Administrative Director): 215-898-2793 | ajackso@pennmedicine.upenn.edu

PSOM Masters Program (Director): 215-614-1835 | rmcg@pennmedicine.upenn.edu

School of Social Policy & Practice (Student Services): 215-898-5503

Dean of Students: 215-746-5895

Veterinary Medicine (Office for Students): 215-898-3525

Wharton (MBA Program): 215-898-7604

Wharton (Doctoral Program): 215-898-2619


4. Provide other resources to help students in times of need:

  • i care, i share, be aware: Wellness programming to help the Penn community in times of stress, distress, and crisis.
  • Let's Talk: access to free and confidential drop-in conversations with a trained professional at various locations across campus.
  • Peer Support: programs like Peer Wellness Coaching and Togetherall, an online community of peer support.
  • Group Therapy: various support groups that are open to all Penn undergraduate, graduate, and professional students.
  • Teletherapy: through Wellness at Penn’s partnership with Mantra Health, students can access virtual one-on-one teletherapy sessions with dedicated, culturally informed providers who understand and support the unique mental health needs of college students.
  • Campus Resources: resources across campus to help students in need.
  • Jed Foundation's "Help for My Students": support resources for staff to help students.